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Have you ever thought about how your negative phrasing is complicating your marketing message? Try focusing on more positive phrasing in all of your writing.

Positive Phrasing in Your Marketing

Statements that begin with the word “don’t” give us a negative feeling.

  •  Negative: “Don’t miss our next event.”
  • Positive: “Please join us for our next event!”

I see this one a lot and it always confuses me:

  • Negative: “You don’t need to arrive until 5:00 p.m.”
  • Positive: “Please arrive by 5:00 p.m.”

A positive statement will make us feel invited or welcome.

Positive Tone in Your Message

Your tone affects how we react to your message. Your text should get our interest instead of making us feel threatened or belittled.

  • Negative: “Until you pay your final invoice, your website will not be published.”
  • Positive: “Upon receipt of your final payment, your new website will go live!”

Uh oh. This one has two negatives … now we feel twice as threatened:

  • Negative: “If you don’t sign up by Friday, you can’t attend our event.”
  • Positive: “Be sure to register for this event by Friday!”

Review Your Current Marketing Messages

Check your social media captions and your website text. Does everything sound positive or are you using the word “don’t” in your text too much?

Focus on a more positive tone in all of your marketing.

You will sound more assertive and straightforward, and we will feel better just for reading your content.

About the Author(s)

Marcie Wolf

Marcie Wolf, owner of Abuzz Creative, has almost 25 years of experience in website design, search engine optimization, e-commerce, and local SEO. https://www.abuzzcreative.com

Guest Blogger, Abuzz Creative

Key Topics

Positive Marketing